Communication is a major challenge any company will face, and yet remains a fundamental element so that all the members of a team can make the best decision at any time. SEAT generates more than 100,000 jobs in Spain alone, so there’s certainly room for improvement and optimization in communication between different teams and aspects of the company, and we want to find a solution at 4YFN, the branch of the Mobile World Congress for startups.
Manage by SEAT, the project 4YFN create a challenge for startups with big ideas.
At SEAT, the Customer Quality team, in collaboration with the Innovation & Smart Factory team, has defined a challenge for startups with big ideas, that consists of streamlining communication between factory and dealers. We want this solution to bring our factory specialists, based in SEAT’s the car brand’s headquarters at Martorell, closer to our car dealers around the country and the world. The dealers will then be able to give customers the best and most complete information about their needs.
This challenge, which has been entitled "Quality of Service 4.0: Agile Communication between Factory and Dealer", will be presented in the Industry 4.0 zone of the stand that the company will have available in the 4YFN event, which will take place at Fira de Barcelona from 26 to 28 February in conjunction with the Mobile World Congress. 4YFN – which meansing 4 Years from Now – is the startup business platform of the Mobile World Congress, taking place in the Catalan capital.
For this project, we need that your solution enables bidirectional communication, sharing of all types of files (images, videos, documents, etc.) and establishment of real time connections of high quality audio and video. Your solution should not prevent the use of both hands by the users of the solution. All in all, we want that with your solution the specialists are able to live the experience of being at dealers without physically moving there.
Today, SEAT has dealers in 70 countries, which communicate regularly with the specialists of the factory in Martorell to solve their doubts. In this context, both speed and effectiveness in communication represent a high added value.
For the fourth consecutive year, SEAT present his latest advances in motor vehicle technology at the Mobile World Congress.
For the fourth consecutive year, SEAT will once again return to the Mobile World Congress in 2018 to present their latest advances in motor vehicle technology and connectivity to the public. Among the highlights the Spanish car manufacturer will showcase are the latest solutions in Amazon Alexa integration, Easy Mobility, and the fully customizable SEAT Simulator. Last year’s Mobile World Congress saw over 108,000 people flock to Barcelona for the event, and SEAT looks to reinforce its presence at the world’s biggest mobile technology solutions event with this initiative at 4 Years from Now challenge for startups at 4YFN. For more information about the challenge project you can visit our stand during the whole 4YFN event and make a proposal that can be implemented. In the event, there will be specialists in the topic that will solve all your doubts.
Do you have what it takes to overcome our digital challenge?
See you at the event!